ITSM Process Design Guide: Developing, Reengineering, and Improving IT Service Management, by Knapp

ISBN: 9781604270495 / 1604270497

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Book info

Dimensions: 9.02 x 0.59 x 5.98 inches
Weight: 0.75 pounds
Note: Supplemental materials are not guaranteed for used textbooks or rentals (access codes, DVDs, workbooks)
Category: Media / Books / Non-Fiction / Education Books

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