Rental Agreement Terms & Conditions | Terms of Use | Bookbyte
Return My Rental
Connect With Us:
Email Customer Service
Please let us know some information about your issue so we can help you quickly. Our customer service department is open from 8:30 AM-5:00 PM PST, Monday through Friday. If contacting us after hours, we will reply the following business day.
First name*
Last name*

Order number (optional)
What can we help you with?
Fields marked with * are required.

Rental Terms of Use

Description of Rental Provided by Rentbooks

Bookbyte has entered into an agreement to permit other companies to offer products on its website. One such agreement is with LLC d.b.a. Rentbooks (hereafter known as Rentbooks) which offers textbook rentals to visitors of the Bookbyte website based on an agreement between Rentbooks and the customer. Rentbooks rents books at a reduced upfront price. In this transaction the purchaser agrees to return their book(s) to Rentbooks at the end of the purchaser's term of use. Rentbooks provides a prepaid shipping label to the purchaser to return their book(s). If the purchaser does not return the book(s) back to Rentbooks by the stated due date, Rentbooks will charge the purchaser full price of the book plus a fee.


List Price:  the publisher's list price for a textbook at the time of sale.

Rental Program: The program described in this Rental Agreement, summarized above.

Rental Price: Price - Rental Discount.

Rental Discount: the discount from List Price given to the customer for entering into a Rental Agreement.

Rental Agreement: this legal document, which states the terms and conditions of the Rental Program.

Return Date: that date by which the customer agrees to return the books back to rentbooks or notify us of their intent to pay full price for the book(s), thereby avoiding a default of this Agreement. rentbooks must receive the book(s) by this date.

Grace Period: The time in calendar days after the Rental Sell Date (Return by Date) at which time a default of this Agreement occurs.

Default Fee: The fee charged to a customer for a Default of the Rental Agreement.

Terms of Use Modifications

Rentbooks may revise and update these Terms of Use at any time. Your continued usage of the website after any changes to these Terms of Use will mean you accept those changes. It is important that you review these Terms of Use regularly to ensure you are aware of any changes.

Rental Transaction

You agree to purchase the book from Rentbooks at the Rental Price and understand and agree as follows:

  1. You will select a Return Date.
  2. You authorize Bookbyte on behalf of Rentbooks to make future charges -- the Rental Discount and the Handling Fee -- to your credit card should you fail to return the book by the Return Date.

Resalable Condition

You agree that the book(s) you return to Rentbooks shall be in resalable condition as defined by the Buyback Guidelines described on the website. You also agree that if you attempt to return a book in non-resalable condition we may treat this as a default and require you to pay the Rental Discount and the Handling Fee.

Customer Actions at Return Date

In order not to be required to pay the Rental Discount and Handling Fee you must take action by your Return Date.

  1. If you are choosing to return the book(s) to Rentbooks, you must:
    1. Ship the book(s) to Rentbooks with the provided shipping label. Rentbooks must receive the book(s) by the Return Date. You MUST use the provided label to ensure that your book(s) are properly received and accounted for to meet the obligations of this Agreement. Rentbooks is not responsible for your not returning the books if you fail to use the provided label.
  2. If you are choosing to keep the book(s), you must:
    1. Notify customer service at no later than 4:00 p.m. Pacific Time on the Return by Date of your intent to keep the book(s). Include in the email:
      1. Your Order Number
      2. ISBN of the title(s) you are keeping
    2. Rentbooks will notify you that we have received your email. If you do not receive notification within 24 hours you should contact them via email to ensure that your email was received.
    3. Rentbooks will charge your credit card the Rental Discount provided to you at the time of your purchase of the book(s), plus a $10 per book processing fee.
  3. If you do neither of the above two actions, you will be in default of this Agreement and Rentbooks may take action against you for such default, as described in this Agreement or allowed by law.

Default and Grace Period

If you have not informed Rentbooks of your intent to keep the book(s) or have not returned the book(s) as of the Return Date, you will be considered in default of this Agreement and Rentbooks may take any action against you permitted by this Agreement or applicable law.

  1. If Rentbooks has not received your book(s) or notification of your intent to keep the book(s) and repay the Rental Discount by the Return Date, you will be provided a Grace Period of 20 calendar days to ship the book to Rentbooks. Rentbooks must receive the book(s) within the Grace Period in order for you to avoid default. The Grace Period only applies to returning the book(s). There is no Grace Period on notification of retention of the book(s).
  2. At the end of the Grace Period, if Rentbooks has not received the book(s), then the Agreement is in default and Bookbyte on behalf of Rentbooks will charge your credit card the Rental Discount provided upon your purchase of the book(s) plus a Default Fee of $10 per book.

Authorization for Use of Credit Card

You hereby acknowledge that you have provided Bookbyte with your credit card information and authorize Bookbyte to make future charges on your credit card on behalf of Rentbooks should you 1) notify Rentbooks that you have chosen to keep the book(s) purchased under this Agreement, or 2) you default on this Agreement. In these cases, you agree that Bookbyte may charge to your credit card all associated charges and fees delineated by this Agreement on behalf of Rentbooks.


If Bookbyte is unable to charge your card for any reason, and you have not made alternative payment, it may collect funds due from you by any other lawful means, including a third-party collection service. An interest rate of 18.5% per annum may be added, compounded monthly, plus any collection fees and reasonable attorney fees that may be incurred in the course of collecting owed funds from you to the amount due.

Entering into Agreement through Electronic Means

By purchasing a book or books at the Rental Price, you agree that you have read, understood and have entered into this Agreement. You have accepted the terms of this Agreement by means of a check box or entering your name in provided spaces. Such acceptance is the same as your written signature and you are bound by this Agreement.

Reminder Notifications

Email reminder notifications are sent as a courtesy to the email address posted on the User's My Account page at the time the emails are generated. Please be sure that the email address you provide on the Bookbyte My Account page is kept up-to-date with the address you use most frequently. We strongly recommend checking your spam and junk folders regularly, as well as adding and to your list of allowed senders.

Reminder notifications are sent as a courtesy and are not a requirement of the Rental Agreement. Not receiving the emails or accessing the email account you have provided on the My Account page does not negate the Rental Agreement.

Notices are sent at the following intervals:

  • 30 days
  • 14 days
  • 7 days
  • When due
  • When past due


Rentals and purchases through Rentbooks Services may be subject to taxes in many states because Rentbooks has physical property (the textbooks) in every state. Depending on your state and the nature of the product or service you receive from us, this may be a rental tax, sales tax and/or use tax. Tax rates are different from state to state. You are responsible for paying all such taxes. Rentbooks will collect state and local sales/use/rental tax from you and remit it to the appropriate tax agency.