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Return Policy


All textbooks are 100% guaranteed

Hey – No Hassles, No Questions. Just a 14-Day Money Back Guarantee for all Used and New College Textbooks purchased from Bookbyte.com. Other items (CDs, DVDs, software & video games) are also backed by a 14-day money-back guarantee if they are returned unopened and unused.


> Return any of the college textbooks purchased from us for any reason within 14 days of receiving them, and we will refund the purchase price of the books, less shipping.


> Return any of the used or new college textbooks due to our error within 14 days of receiving them, and we will refund your purchase price, original shipping charges, and provide a prepaid label to return the textbook(s). Or if you prefer, if we have the right textbook we’ll ship it to you, and we’ll pick up the freight.


Let's make this easy!

Textbook Returns

Please notify us via e-mail at customerservice@bookbyte.com that you want to return any new or used college textbooks. Include your name, order number, and the SKU number (written number on small white sticker) of each textbook you are returning.


> Put the textbooks back into a shipping package, address it, and ship it off to us.


> When we receive the textbooks and reverse your transaction, we will send you an email confirmation and complete the refund back to the account from which you made the purchase.


> Use address below for returns.
Bookbyte Returns
2800 Pringle Rd. SE
Suite 100
Salem, OR 97302


How to return Items Purchased on Student Marketplace

Items purchased through the Student Marketplace are not purchased directly from Bookbyte. You must contact the independent seller directly - you can do this by logging in to your account and looking under "My Orders" to find the item and seller. Each seller has his or her own return policy which may be different from that of Bookbyte. Please DO NOT send items purchased on the Student Marketplace to us. We cannot process a refund for you and your item will not be returned to you. You must contact the seller directly.