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Home / Bookbyte Help / Selling Books to us

How to sell books to us (Buybacks)

What kinds of book may I sell back?

  • Textbooks
  • Laboratory Manuals
    • These books will be accepted if they contain little to no writing and all pages are intact.
  • Study Guides
    • These books will be accepted if they contain little to no writing and all pages are intact.
  • Student Solutions Manuals
  • Working Papers
  • Annotated Instructors Editions
    • These books have two or more ISBNs listed on the back of the textbook. Check the back of the book and the back of the title page to be sure you enter the correct ISBN.
  • Instructor's Editions
    • These books have two or more ISBNs listed on the back of the textbook. Check the back of the book and the back of the title page to be sure you enter the correct ISBN.
  • Free/Complimentary Copies
    • These books have two or more ISBNs listed on the back of the textbook. Check the back of the book and the back of the title page to be sure you enter the correct ISBN.
  • Loose-leaf Editions
  • Used International and Canadian Editions

Can I sell you books I bought elsewhere?

  • Yes. In fact, please do!

When do you NOT purchase a used book?

  • When any of the following conditions apply:

    • There is excessive staining, mold, or mildew on the cover or inside the book

    • There are missing pages

    • All or more than 25% of the front cover is missing

    • There is missing or obscured text

    • Over 75% of the inside of the book has writing or highlighting

    • There is an excessive odor of any kind (i.e. tobacco, perfume, mildew, etc.)

    • There are stuck pages

    • It is an Instructors Manual

    • It is a custom edition or preliminary edition

    • It is Test papers or Test Banks

    • It is a partial set (i.e. one volume of a two volume set)

    • Excessive damage would prevent normal use

    • It was illegally obtained or printed

      • Bookbyte reserves the right to inquire where items were originally acquired and request proof of ownership
      • While an account is under investigation, payment may be delayed or withheld
      • Any items submitted to Bookbyte.com that were illegally obtained will be returned to their rightful owner or surrendered to the proper authorities

What if you already have multiple copies of the book I wish to sell?

  • The more inventory of any one title we have the less we pay to purchase additional copies of the same title. If you enter multiple quantities of the same book you will see a lower price reflected.

Do you buy foreign-language books?

  • No, we do not buy foreign-language books.

Do you accept buyback orders from countries other than the U.S. and Canada?

  • No, not at this time.

I've moved since I bought these books from you; how do I change my address?

  • You can easily update your personal information at My Account.

Book Condition and Pricing

What if my book is damaged, torn, or has missing pages?

  • No, we do not accept any books that are damaged or that have torn or missing pages.

What if my book is missing a CD or other supplements that came with the book?

  • If the book comes with a CD, workbook, DVD, or other supplement(s), those items are required in order for you to receive full payment. These items are acceptable even if they have been opened and used. If opened or used supplements are included, then designate the book as used no matter what the condition of the book is.

When do you purchase a used book at half the estimated price?

    • There is minor staining on the cover or inside the book.

    • Over 25% of the interior pages are wrinkled or have writing or highlighting.

    • Five or fewer pages are torn.

Will I always receive the payment estimated?

  • Not necessarily. All books are inspected upon arrival. If they do not qualify as a new or used book then your payment will be adjusted as outlined above. If the book is so damaged that it is not saleable then it will be recycled and you will not receive any payment.

    We reserve the right to refuse any buyback order. If it is refused due to a site error, the order will be returned to you at our expense.

What if I do not agree with the grading of my book?

  • If you have a concern please contact our customer service department via live chat or by email. The grade we assign your book should reflect the new and used criteria as outlined here. We will make every effort to assist you, ensuring that your price accurately reflects our grading criteria. Please note that in selling back your books to us you are agreeing to accept our new and used criteria and the final grade assigned to your book after we've received and inspected it.

Can I get my books back if I change my mind or if you decide they are of no value?

  • No. Books that cannot be sold are recycled.

What do you do with a book that you decide is of no value?

  • It is either recycled or donated to charity. Please read about our Social Mission; we donate books to schools in less fortunate countries overseas.

Payment

How do you pay me?

  • We mail you a check using USPS or deposit funds into your PayPal account.

How do I set up a PayPal account?

  • Sign up at www.paypal.com to link your credit card or bank account to a PayPal account.

When will you pay me?

  • Transit time
    • If you selected USPS Media Mail to ship your order, please allow 4-14 business days for the shipment to reach our warehouse.
    • If you selected FedEx to ship your order, please allow 3-5 business days for the shipment to reach our warehouse.
  • Processing time
    • Once the shipment has reached our warehouse, it can take 3-5 business days to process your order.
  • Payment issued
    • We normally issue payment within one business day of processing your shipment.
      • Checks are mailed via USPS First Class mail from Nashville, TN and can take 3-7 business days to arrive.
      • If you select PayPal, the funds are posted to your account as soon as you receive the Buyback Order Accepted email.

How long will it take to receive my check?

  • We mail the checks using USPS; how long it takes to reach you is up to them. We normally issue payment within one business day of processing your shipment because we want you to get paid as quickly as possible.

Can I have the payment left as a credit on my account?

  • No.

How do I get my account credit paid out to me?

  • No, we do not keep credits on account. You will not have an account credit.

Books that Aren't Quite Books

What about Annotated Instructor's, Instructor's, Free, or Complimentary Editions?

  • These books have two or more ISBNs listed on the back of the textbook. Check the back of the book and the back of the title page to be sure you enter the correct ISBN.

What about Study Guides and Laboratory Manuals?

  • These books will be accepted if they contain little to no writing and all pages are intact.

What if my book is missing a CD or other supplements that came with the book?

  • If the book comes with a CD, cassette tape, workbook, video or other supplement(s), those items are required for you to receive full payment. These items are acceptable even if they have been opened and used. If opened or used supplements are included, then designate the book as “used” no matter what the condition of the book is.

The Process

What is an ISBN and where can I find it?

  • It is the series of numbers below the barcode on the back of a book. If the barcode is obscured by something such as a sticker, the ISBN can be found on the title/copyright page. Each book has its own unique set of numbers.

Why do some textbooks have two ISBNs on the back cover?

  • These books usually come with a supplement or are part of a series. The top ISBN is for the book only. The bottom ISBN is for the book and its supplements (or series in its entirety). Please be sure to use the correct ISBN for what you actually have. Incorrectly identifying your book and/or its supplements may result in a different price or no payment at all.

  • If the book comes with a CD, cassette tape, workbook, video or other supplement(s), those items are required for you to receive full payment. These items are acceptable even if they have been opened and used. If opened or used supplements are included then designate the book as “used” no matter what the condition of the book is.

What if my book doesn't show up on your list?

  • We only buy textbooks that have a resale value. Please only send books that have been authorized through our website.

What do you do with the books you purchase?

  • We repair any that need repairs, then either make them available for purchase to other customers or donate them to charity. Please read about our Social Mission. Books that are deemed unusable are recycled.

What if I send books or items not listed on my quote?

  • We cannot pay you for these unexpected books or return them to you. They will be donated to charity. Please read about our Social Mission.

Can I sell more than one book on one order?

    • Yes. In fact, please do! You may enter multiple ISBNs on the Sell Books page.
    • However if you submit multiple orders with large quantities of low-value books, we reserve the right to return them to you at our expense.

Shipping Your Books to Bookbyte

Who pays for shipping?

    • We do for shipments within the US, if you are selling your books to us! We will pay for shipping with either USPS or FedEx for Buybacks; it's your choice.
    • Unfortunately, we are not able to provide prepaid labels for shipments from Canada. The shipping would be at your expense and not reimbursable.

What are your shipping charges?

  • It depends.

    • Are you selling a book to us? We pay.

    • Are you returning an item because you changed your mind? You pay for the shipping method of your choice.

    • Are you returning an item we sent in error? We pay.

How do I protect my books in shipment?

  • Pack your textbooks tightly in a heavy-duty shipping carton. Lay books flat in the box with the spine of the book facing outward. Do not stand books upright. Secure all remaining open areas of the box, including the top, with packing material.

    • We suggest bubble wrap.

    • Do not place newspaper in the box as it will smudge the book and lessen its value.

    • Do not use packing peanuts. Orders shipped in packing peanuts may have $5 deducted from the total payment.

    • Seal your packages with packing tape.

How much time do I have to send the books?

  • You should send your books immediately. We only guarantee the price of your quote if you mail the books within 7 calendar days of your quote. After 6 weeks your order will be cancelled.

How long will it take my books to get there?

  • Media mail is a class of mail designated for books, magazines, and other forms of media. Packages take from one to three weeks to arrive at our location. If you would like to track your package, you may purchase delivery confirmation when you drop off your package at the post office.

What if you never receive my books?

  • If you have not received confirmation that we received your package within 30 days of shipping, please contact us via email at customerservice@bookbyte.com.
  • We are not responsible for lost or damaged items. You will not be paid for books we do not receive.

What happens if I use a USPS Priority Mail Envelope or Box with the prepaid Media Mail shipping label?

  • The cost of shipping will be higher. Additional Priority Mail shipping costs, above the prepaid shipping reflected on the Media Mail shipping label, will be deducted from your payment.
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