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Frequently Asked Questions
Bookbyte Help
Where are you?
We are located in the beautiful state of Oregon:
2800 Pringle Road SE
Salem, OR 97302
How do I contact Customer Service?
You can email us at
customerservice@bookbyte.com
or chat with us via our live customer service chat, available M-F 8:30am-5:00pm PST.
How do I give you feedback?
You can email us at
customerservice@bookbyte.com
or chat with us via our live customer service chat, available M-F 8:30am-5:00pm PST. You may also reply to any of the emails you receive from us. We'd love to hear suggestions on how we can improve your Bookbyte experience.
Can I buy a gift certificate or gift card?
Not at this time.
How do I unsubscribe to your mailings?
You may update your account preferences in
My Account
.
My question isn't listed: how can I get more help?
Please email us at
customerservice@bookbyte.com
. You may also reply to any of the emails you receive from us. We're here to help.
Do you have a social mission or charity that you support?
We're glad you asked. For years, Bookbyte has quietly partnered with Rotary International to collect, sort, ship and distribute books to schools and colleges in less fortunate countries. For more information, see our
Social Missions
page.
Fast and Reliable Delivery
Get your book when you need it, or even faster! Your order leaves our warehouse in less than 24 hours.
100% Satisfaction...
The Textbook Way
Bookbyte's return policy makes buying easy – if you change your mind about the book you ordered, you can return it within 14 days for a purchase price refund.