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Buyer Protection Form

Please note:

You must attempt to contact the seller and resolve the problem directly before filing a claim.
You must file the claim within 30 days from the order shipment date.
Valid claims are eligible for up to $100 in Safe-Buy coverage.

Order #:

Sku or item #:

Your Email Address:

Comments:

Reason for claim:

I never received this order
I received this order, but the seller misrepresented the item's details or condition

Before submitting your claim, you must agree to the following statements by checking each box:

I have contacted the seller about this order, but we failed to resolve the problem. (If you have not yet contacted the seller, please do so by locating the order in Your Account and following the links to contact the seller.)

I have read and understood the terms and conditions of Bookbyte.coms Safe-Buy Guarantee.

I understand that submitting a false claim violates federal and state criminal fraud laws and may result in serious criminal penalties.

I agree to cooperate with Bookbyte.com in the investigation of this matter, including making available to Bookbyte.com, upon request, receipts, canceled checks, or other items necessary to identify the defrauding party.

I agree to assign my claims against the defrauding party up to the amount of the refund I will receive, so that Bookbyte.com can attempt to recover the loss.

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